Privacy Policy

1. Introduction

Welcome to https://mazbot.net/ (the "Site"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This policy outlines our handling practices and how we collect and use the Personal Data you provide during your online interactions with us. As used in this Privacy Policy, "MazBot", "we", "us", or "our" refers to the MazBot WhatsApp Automation Service.

2. Information We Collect

We collect information to provide you with the best possible experience and to deliver our automation services effectively.

A. Personally Identifiable Information (PII): When you register as a user ("Subscriber"), we may collect:

  • Contact Information: Name, email address, physical address, and phone number.

  • Business Information: Company name, industry, and size.

  • Account Credentials: Username and encrypted passwords.

  • Payment Data: We do not store full credit card numbers. All payment transactions are processed through secure third-party payment gateways (e.g., Stripe, PayPal), which collect the necessary financial information to process your subscription.

B. WhatsApp & Meta Data (Crucial for Service): To facilitate WhatsApp automation, we access specific data via the Meta/Facebook API:

  • WhatsApp Business Account (WABA) Data: Phone numbers, display names, and WABA IDs.

  • Message Data: Phone numbers of your contacts, message content (text, media), and message status (sent, delivered, read) to provide you with delivery reports.

C. Non-Personal Information: We automatically collect technical data such as IP address, browser type, device type, and operating system logs to analyze trends and improve site performance.

3. Use of Facebook/Meta Data (Platform Terms Compliance)

If you log in using Facebook or authorize MazBot to access your Meta/WhatsApp Business assets:

  • Collection: We collect your public profile info (Name, Email, Picture) and specific WhatsApp Business permissions (sending messages, managing templates).

  • Usage: This data is used strictly to authenticate your account and enable the functional operation of the WhatsApp messaging service.

  • No Unauthorized Transfer: We do not sell, transfer, or share your Meta user data with third-party advertising networks or data brokers.

  • Revocation: You can revoke MazBot’s access to your Facebook/Meta data at any time via your Facebook Business Integration settings.

4. How We Use Your Information

MazBot uses the collected information for the following purposes:

  • Service Delivery: To send WhatsApp messages, manage campaigns, and provide auto-reply features.

  • Communication: To send you technical alerts, updates, security notifications, and administrative messages.

  • Support: To respond to your comments, questions, and customer support requests.

  • Billing: To process subscription payments.

5. Data Sharing and Third Parties

We do not sell your personal data. However, we may share information with trusted third parties solely to operate our service:

  • Service Providers: Hosting services (Cloud Servers), payment processors, and email delivery services.

  • Meta Platforms, Inc.: As a WhatsApp Service Provider, message content and phone numbers must pass through Meta's cloud infrastructure to be delivered to the end-user.

  • Legal Compliance: We may disclose information if required by law or to protect the rights and safety of MazBot and its users.

6. Cookies and Tracking Technologies

Yes, we use cookies to:

  • Keep you signed in (Session Cookies).

  • Remember your preferences (e.g., language).

  • Analyze site traffic (Analytics). You can control cookie preferences through your browser settings, but disabling them may affect your ability to use the dashboard.

7. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data transmitted between your browser and our servers is encrypted using SSL/TLS (HTTPS).

  • Access Control: Access to sensitive database entries is restricted to authorized personnel only.

  • Audits: We regularly review our data collection and storage practices.

  • Disclaimer: While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet is 100% secure.

8. Your Choices and Rights

  • Correction: You can update your profile information directly within your MazBot dashboard or by contacting us.

  • Deletion: You may request the deletion of your account and associated data by contacting [email protected]. Upon request, we will functionally delete your PII from our active databases.

  • Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions in those emails.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at: